The project, led by Alcatel-Lucent Business Partner South West Communications Group, involved migrating UWE to a dual IP/TDM environment, connecting seven different campuses with IP-based voice and collaboration. The University also plans to install several departmental contact centres, and to extend the combined Alcatel-Lucent solution to all 4,000 UWE users over the next few years.
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
In order to reduce the cost of circuit rentals, Bristol based UWE has deployed a VoIP solution with the Alcatel-Lucent OmniPCX Enterprise IP-PBX phone system supported by Alcatel-Lucent’s OmniVista network management platform.
Users have been equipped with Alcatel-Lucent IP Touch handsets to enable IP call features, while the system supports a number of DECT handset users on a single site.