Premium Content

Access "Have service assurance tools finally come of age?"

Rivka Gewirtz Little, Senior Site Editor, TechTarget Published: 11 Dec 2012

Here’s a concept: Whether or not a specific link on your network is healthy is the least of your worries. In fact, service assurance (SA) vendors warn that networking is only a tiny fraction of what can go wrong behind an application, yet poor user experience still falls at least partially on the shoulders of the networking team. That’s where SA tools come in. SA tools monitor across IT infrastructure and report into a single console where the information can be analysed to track both the root cause behind poor application performance and troubled end-user experience. The idea is to take monitoring completely away from specific infrastructure elements, such as networks, storage, servers, virtual machines and databases, and instead examine the interdependencies among these systems. “The problem is not just the network or the servers; it’s that and everything in between,” said Steve Shalita, vice president of marketing at management and monitoring company NetScout. Multi-tiered applications, for example, depend on a collection of middleware, servers and ... Access >>>

Access TechTarget
Premium Content for Free.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

What's Inside

Features

More Premium Content Accessible For Free

  • The lost opportunity – assessing the impact of OTT services
    Impact of OTT services.jpg
    E-Handbook

    In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.

  • Cloud enabling the banking industry
    Cloud enabling the banking industry.jpg
    E-Handbook

    This report explores how the banking industry architecture network (Bian) service landscape may be used to define a comprehensive commercial ...

  • CW Buyer's Guide to Enterprise Collaboration
    CWE_BG_0514_collaboration.jpg
    E-Handbook

    In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's ...