ComputerWeekly.com
Premium Content

Access "Have service assurance tools finally come of age?"

Rivka Gewirtz Little, Senior Site Editor, TechTarget Published: 11 Dec 2012

Here’s a concept: Whether or not a specific link on your network is healthy is the least of your worries. In fact, service assurance (SA) vendors warn that networking is only a tiny fraction of what can go wrong behind an application, yet poor user experience still falls at least partially on the shoulders of the networking team. That’s where SA tools come in. SA tools monitor across IT infrastructure and report into a single console where the information can be analysed to track both the root cause behind poor application performance and troubled end-user experience. The idea is to take monitoring completely away from specific infrastructure elements, such as networks, storage, servers, virtual machines and databases, and instead examine the interdependencies among these systems. “The problem is not just the network or the servers; it’s that and everything in between,” said Steve Shalita, vice president of marketing at management and monitoring company NetScout. Multi-tiered applications, for example, depend on a collection of middleware, servers and ... Access >>>

Access TechTarget
Premium Content for Free.

By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

What's Inside

Features

More Premium Content Accessible For Free

  • A guide to storage and virtualisation
    Storage-special-report-4-storage-and-virtualisation-252.jpg
    E-Handbook

    Virtualisation brings benefits to the datacentre, but it also brings big changes to storage provisioning and management. We look at the key ...

  • Agile Foundations – the Agile Manifesto
    Agile-Foundations-252.jpg
    E-Handbook

    In this extract from their book, Agile Foundations, Peter Measey and Radtac explain the key principles of the Agile Manifesto.

  • Big Data BlackOut: Are Utilities Powering Up Their Data Analytics?
    Analytics-and-Utilities-PoV-252.jpg
    E-Handbook

    This report from Capgemini Consulting identifies a disparity between the utilities industry's perception of big data analytics and its implementation...