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In order to become more flexible and agile, and more capable of
surviving the current economic climate, companies are making their
workers increasingly more distributed and mobile; work is no longer
confined to always-connected devices. In a survey released in May
2009, Market analyst Forrester Research estimated that 45% of all
employees were knowledge workers and half of these were considered
mobile.
Firms are embracing mobility to meet business challenges at a
rate that defies the recession. Wireless network use is
proliferating and the range of services they support is growing as
the number of handsets and devices used to run them gets bigger and
bigger, including what were once thought of as personal
devices.
Email has for a number of years been the key application
demanded by mobile workers but increasingly workers are demanding
access to a variety of business critical information when on the
road including personalised contacts and calendar, sales and
customer data, logistics information, enterprise asset information
and business intelligence.
This executive overview will examine what applications and
services are allowing mobile workers to make a valuable
contribution to the business and how the benefits and challenges
are in their implementation.
It will show:
- The general current dynamics regarding mobile application
services
- How mobile application services can better meet the needs of
firms in today’s economic climate
- What will be the key applications that mobile workers are
demanding
- What will be the key usage models, such as hosting etc
- The challenges that firms will face in deploying mobile
applications
- The business benefits that successful implementation can
deliver
- What are the challenges, e.g. security and access control
etc
- A case study that draws out the journey that one company has
embarked upon in order to produce business benefit