UK communications service provider Gamma Telecom has
freed up a member of staff and ensured compliance withEU data retention regulationswith
software fromLogicaCMG.
Gamma Telecom, which provides services to 400,000 end-users
including 100,000 SMEs through 350 UK resellers, has begun
implementing Pharos software for data retention and retrieval.
Pharos enables the telecoms company to capture and store large
volumes of call data required by the EU Data Retention
Directive.
The directive, which came into force in the UK in October this
year, requires telecoms companies to retain communication records
for up to two years.
"We chose Pharos because it was available immediately off the
shelf and purpose-built to meet our needs in terms of the EU
regulations," said Tim Dulley, head of revenue assurance and fraud
at Gamma Telecom.
Gamma will use the system to capture a quarter of a billion
records a day, scalable to five billion records, and be able to
search 100 billion records in seconds.
"The speed of the system means we will require one less member
of staff to answer queries from law enforcement agencies," said
Dulley.
He said Pharos was based on open standards, allowing Gamma to
implement the software quickly and without disruption to business
as well as integrate easily with existing data stored using
SQL Server products.