Welwyn Hatfield Council provides its users with more than 20
different IT systems, each of which had its own security access
protocols. The complexity of access management and the frequent
need to reset forgotten passwords were draining user satisfaction
and increasing help-desk traffic.
To solve its problems, the council implemented a single initial
log-in system to handle password management and security access for
all of its systems.
Now, the software ‘learns’ new access protocols as new systems
are installed; users now only have to remember one sign-on,
reducing the need for password resets, increasing security and
boosting productivity while reducing helpdesk traffic.
Click here to see how enhanced risk management security
technogolgy enabled Welwyn Hatfield Council to take a
prosperous journey.
