With security
breaches causing more high-profile harm to corporations and their
customers than ever, companies today face intense scrutiny as to
how well they secure the privacy and integrity of account
information and other confidential files. Incidents, like the
hacker attack on the central database of retailer TJX resulted in
the theft of credit and debit card information of nearly 50 million
customers, are driving government and industry regulators to step
up compliance requirements.
Companies are feeling the heat, with
security professionals consistently ranking policy and regulatory
compliance at or near the top of their priority lists - dedicating
more time and money to meeting security mandates. This pressure is
unlikely to abate any time soon, with influential industry groups,
such as the Payment Card Industry, (PCI) increasing their
requirements in specifications such as the 12–point best practice
areas outlined in its PCI Data Security Standard ( DSS). PCI DSS
requires businesses be audited annually by an outside firm. And as
states such as Texas weigh the adoption of PCI standards as law,
companies may come under real legal fire to meet these
specifications.
With just one-third of major retailers
estimated to be in compliance with the PCI standard, far too many
businesses are still struggling to meet conditions that specify how
merchants safeguard customer account information using encryption,
firewalls, vulnerability assessments, and other means. Companies
are also required to be scanned for vulnerabilities at least once a
quarter and be audited annually by a third-party firm to stay in
compliance.
Companies that don’t comply run the very
real risk of severe consequences – ranging from financial fines for
each compliance violation to permanent exclusion from credit
acceptance programs. Of course, companies that fall short of the
standard, jeopardise not just the trust of their customers but also
the privacy of their clients’ account information.
Still many companies complain that PCI
standards are too rigorous. Certainly, there is a high degree of
complexity involved in meeting these requirements, but companies
don’t have to go it alone. Businesses can turn to a third party
technology provider, such as IBM, for help meeting PCI standards
and achieving compliance with other regulations and internal policy
mandates.
IBM has the experience and solution set to
help businesses address any deficits in their PCI compliance
strategy to bring their organisation to standard. Through its
Internet Security Systems (ISS) services and products, IBM Tivoli
Security Compliance Insight Manager and managed security services,
IBM provides companies with the choice of either tackling PCI
compliance on their own or enlisting IBM as a full partner. The
company offers support from the assessment phase through the
implementation stage, including a comprehensive portfolio of
hardware and software ranging from anti-spam and intrusion
prevention software to risk management solutions that organisations
can use to meet all twelve best practice areas within PCI DSS. IBM
ISS is also globally-accredited to assess a company’s PCI
compliance.
The breadth and depth of the company’s
security solutions and industry expertise have helped IBM assume a
leadership role in PCI compliance. And increasingly, companies will
need security solutions and this level of expertise, not just to
meet PCI compliance standards but to effectively mitigate risk and
sustain the trust of their customers.