Hackers may be able to use
Google's search tools to unearth sensitive company data, but
two IT professionals say basic security hygiene would prevent that
data from going public in the first place.
 |  |  |  |  | It's your job to see if your
intellectual property is on Google and to come up with the right
defenses so it doesn't happen. Tom Bowers,
managing directorSecurity Constructs
LLC |
|  |  |  |  |  |
|  |
 |
"If you have company secrets, you have to take steps to make
sure it doesn't get into the public domain," said Daniel Pinto, a
Stewartsville, N.J.-based security consultant whose company is
called RAC Partners LLC. "Google isn't reaching into your company,
it's just making available what's already out there. Sensitive
information gets out if someone inside a company or one of its
partners makes it available."
Pinto was reacting to a recent
SearchSecurity.com report about techniques hackers can use to
find intellectual property, passwords and other sensitive
information via Google. The story was based on a presentation at
last month's SecureWorld conference in Boston given by Tom Bowers,
managing director of Allentown, Pa.-based Security Constructs LLC
and the former manager of information security operations at a
Fortune 100 pharmaceutical company.
Bowers urged IT professionals to learn those same techniques so
they can intercept any sensitive data from their company that may
end up on Google. "If something ends up on Google it becomes public
information," Bowers said at the time. "It's your job to see if
your intellectual property is on Google and to come up with the
right defenses so it doesn't happen."
Hackers can zero in on their prey using such tools as Google
Earth, Google Patent Search and Google Blog Search, he said. The
tools can help the bad guys unearth financial filings and security
analyst reports that are potential goldmines of information. For
example, he said, Google Earth can provide spies with satellite
photos of competitors' plants, and if a company includes too much
information in one of its patents, Google Patent Search can be
especially valuable.
Bowers isn't the first security expert to warn that Google could
be used to unearth company secrets. Penetration tester Johnny Long
has made headlines explaining ways to turn Google into a malicious
tool, and his johnny.ihackstuff.com Web site includes a
"Google hacking database."
Pinto said the key to neutralizing this threat is to make people
aware that certain pieces of information are not to be publicized,
whether it be in a crowded room or on a Web site.
"People, depending on their place in the organization, may or
may not have the instinct to know what the company jewels are," he
said. "There are things you don't talk about in a crowded restroom.
It's a matter of making people aware of what must never be
publicized."
He said companies need a basic review process outlining what may
or may not be put on a Web site, and partners must be briefed on
items that can't be made public.
"If you're a big company, your partner wants to brag that
they're doing business with you, so your contract with them must
explicitly outline information that can't be released," he
said.
Stephen Carter, an IT professional based in Monroe, N.C., said
companies have a responsibility to keep their sensitive data from
going public, and that people who dig it up on Google aren't
hacking.
"No one is hacking," he said in an email exchange. "No one is
doing anything other than finding a way to look at publicly
available data." If someone is clumsy enough to release
confidential information into the public domain, he said, "That's
between them, the owners of the data and maybe the authorities if a
crime results from the release of the data or its misuse."
He said a good security team will have the whole environment
hidden from public view by an "unassailable" firewall, and "normal
users will be prevented from downloading software like the Google
indexing tool and would probably be denied the rights to install it
anyway." Meanwhile, email in most companies will be encrypted and
filtered as would every piece of data and media entering or leaving
the site.
With those basic security measures in place, he said, a company
should be able to keep its sensitive information under wraps.
People will also be more inclined to think about what they are
doing if they know they will be held responsible for their actions,
he said, adding, "If they screw up too often then they will end up
in a role where they no longer get access to secure data."