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From CIO to CEO

Wednesday 14 March 2007 11:26

Neil Pullen explains how CIOs can make the leap to CEO

Today’s CIO is generally a talented, ambitious individual with an excellent grasp of the business world. But CIOs have often found it difficult to reach the very top of an organisation. If you are aiming to move up from CIO to COO/CEO, here are some useful insights that we have gathered from people in the CIO community attempting that final leap.

Promote yourself

Typical CIOs can be reticent to blow their own trumpets. But being shy and retiring will not get your name on the CEO shortlist. If you want to be CEO, you have to get people’s attention, demonstrate the benefits of your projects and plans to the business, and talk yourself up.

Move out of your comfort zone

For many people who work in IT, there’s a temptation to stick within the safe confines of technology. To broaden your experience outside the IT field, why not take yourself out of your usual environment? Take charge of a change programme that is business-led rather than IT-led. Or, if you are feeling extremely confident, transfer to a function such as sales or finance to get a non-IT perspective on the business. Success outside IT will strengthen your profile immeasurably and silence many doubters.

Improve your visibility

Few CIOs sit on the main board, and this is a serious obstacle to being promoted. Also, they often report to the finance director, who is ahead in the pecking order. So is it possible for the CIO to become the finance director? A qualified yes. An FD doesn’t necessarily need an accountancy background - the huge support structure, both internal and external, is often enough. You are, after all, a known quantity.

Become more decisive

IT directors are not always the most decisive people. Bear in mind that frequently the right decision is to make a decision. Take inspiration from the example of CEOs who hire executives on the spot on the basis of their gut feel. Be confident and know your own mind.

Think strategy, not support

The IT department has traditionally been perceived as a support rather than a strategic function. However, IT pervades every aspect of the business and is essential if any business is to grow and prosper. To promote the strategic value of IT, you must focus on the business benefits of IT, improve communications between IT and other departments, and help improve senior managers’ knowledge of technical matters.

Sharpen up your office politics

It’s one of the most endearing aspects of IT people that generally they call a spade a spade. However, this may not be the best way to climb the company hierarchy. It’s not a question of being Machiavellian or selling your soul. It’s about observing the “power map” of office relations, understanding what other people want, and influencing others more effectively. That way, you will cultivate good relationships with people who can help you rise higher in the organisation.

Embrace the joy of networking

Networking doesn’t always come naturally to a CIO. But it’s vital if you are to create connections with people in other organisations who could help your career. If you cringe at the concept, think of it as giving, not taking. When you meet someone, think about what you have to offer them in terms of a contact, an idea or a client referral. The aim is to encourage people to talk positively about you when you’re not around. And you never know when a casual conversation could give you an invaluable job lead.

Be proactive

The nature of IT makes the CIO a problem solver. Someone arrives with a problem, and the CIO has to find a solution. However, a potential CEO needs to develop a proactive approach. Why not identify how IT could make your business more successful, streamlined and competitive, and present your ideas to the board? Offer solutions, promote your argument and – while you’re at it – promote yourself. This will also help you to position yourself as a leader with vision – an essential quality for the aspiring CEO.

Talk about benefits, not IT

It can be tempting to talk about technology, focusing on the kit and using IT jargon. But this approach risks alienating people. Get people on your side by using accessible language they will understand and by talking about the benefits of technology for the business rather than about the technology itself.

Recruit business-minded people

Surround yourself with people who talk business as well as they talk technology. By recruiting and encouraging similarly minded people who can present the benefits of technology projects, you will help everyone in the business to understand the importance of IT.

So how are you going to make the move? Set a realistic timeframe, consider how you are viewed within your organisation, get close to the current CEO and challenge yourself.

But then, of course, as a future CEO you know all this already!

Neil Pullen is managing director of interim management and executive search firm Freestone

 

Comment on this article: computer.weekly@rbi.co.uk

 

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