Reuters has deployed Fast's Adaptive Information
Warehouse search engine to enable subscribers to its 3000Xtra
market data service to search data more effectively.
The global information provider, which launched the service last
week, previously offered only coded database queries to its
customers to perform searches. This approach could not accommodate
the free-text queries that are used to query search engines.
Ray Tomkins, search architect at Reuters, said the new system
could run both free-text queries and database queries. Since its
launch, the number of helpdesk calls relating to finding
information has fallen.
Tomkins admitted that, under the old system, if you didn't know
all the codes it could be very difficult to find information.
He said the Fast Adaptive Information Warehouse offered a new
approach to business intelligence by not only allowing users to
search and navigate data more intuitively but by displaying results
without the need for predefined reports.
Link to
Fast
Link to Reuters
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