Communications regulator Ofcom is to make it easier for
users to take their mobile number with them when they switch their
mobile operator.
Ofcom is proposing that the port lead time - the period it takes
to transfer a customer's number from one network to another -
should be reduced from five working days to one working day
following the switch.
Ofcom believes that the shorter the process, the greater
consumers' willingness to switch provider. The industry
consultation being published today does not consider lead times for
number portability on fixed-line networks.
This area is currently being considered separately as part of
Ofcom's regulatory work on migration, switching and miss-selling
which began earlier this year.
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