Cisco Systems has enhanced its Unified Communications
suite of voice, data and video products.
The new Cisco Unified Communications system enhancements include
a new Cisco Unified Internet Protocol (IP) telephone, a new desktop
integration application, and greater scalability for rich-media
conferencing, messaging and call processing products.
New features to appeal to SMEs include the Cisco Unified
CallConnector, which provides an easy to use telephony system
including toolbar, integrated screen pops, directory integration
and contact presence, and a “click to dial” capability from any web
page or Microsoft Office document.
And the new Cisco Unified IP Phone 7931G provides 24 lighted
line keys and four interactive soft keys that guide a user through
call features, providing functions needed in commercial and retail
environments.
For streamlining business processes at large and multi-site
customers, Cisco has introduced the Cisco Unified Application
Environment. This is designed to enable rapid development, reliable
execution and automated management of applications that combine
voice and video with enterprise applications and data.
As part of the solution, the Cisco Unified Operations Manager
2.0 and Cisco Unified Service Monitor 2.0 now provide additional
tools for simplifying communications system management.
In addition, the Cisco Unified Videoconferencing Manager is a
new application that allows organisations using Cisco Unified
Videoconferencing to easily schedule and control video conferences
from a web browser and Microsoft Outlook calendars.
Businesses can also now take advantage of the improved Cisco
Unity Connection which offers enhanced voice-enabled directory
handlers and doubles voice mailbox capacity.
The Cisco Unified MeetingPlace 5.4 update also offers enhanced
videoconferencing scalability and scheduling capabilities through
improved Cisco Unified MeetingPlace interfaces, support for Lotus
Notes 7.1, and enhanced instant messaging integration.