Outsourcing: Getting it right

In the next few years outsourcing contracts worth billions of pounds will be let or re-tendered.The decision to outsource is fundamental to an organisation’s strategy and business model, so how do you get it right?

Public sector faces outsourcing capacity problems

Business focus needed as basic IT skills move offshore, says report

Offshoring offers greater IT flexibility, says Norwich Union

Unilever outsources global firewalls to BT

Business alignment with a spark

It's about more than just money

Aviva takes back 5,000 Indian BPO staff

Innovation is the main attraction

Bankrupt airline outsources IT

Prudential awards £40m BPO contract