Forrester’s quarterly outsourcing survey identified more
outsourcing contracts than ever before in 2005 — it recorded 305
separate contracts.
The UK stood firm at the head of the outsourcing league.
Government and public sector activity growth was the single most
notable feature of the year, with contract numbers up and aggregate
deal value vastly increased; UK central and local government took
the lion’s share.
As in 2004, about two-thirds of the contracts signed were new
deals, but they had a higher average contract value in 2005. The
number of deals for five years or less increased to about 70% of
all deals. Because of this, and because many contracts clustered
toward the bottom of the deal value range, most service providers
had to work hard to build bookings success.
Click here to get the full picture of 2005 and what to learn in
the future.
