Global doughnut and coffee chain Krispy Kreme has
switched financial systems from SAP Business One to
Coda.
Dominic Jaques, finance director at Krispy Kreme, said, “The
main reason for changing supplier was to get the weekly sales
information to the stores in a controlled environment where
everybody has got the same set of numbers on their screens.”
Krispy Kreme had been using SAP Business One since it launched
in the UK in 2003. It took the decision to switch to Coda last
November, and the changeover took less than three months.
The system not only gives managers a single view of business
data, it allows Krispy Kreme to set up new stores more quickly,
said Jaques. “We can do things now in hours that took me days
before,” he said.
This could be critical to Krispy Kreme because the retailer
plans to grow its turnover from the £12.5m it achieved last year to
£80m by 2010 through store expansion.
SAP UK and Ireland’s general manager Ciaran Rafferty said Krispy
Kreme was the first UK company for two years to replace SAP with a
financial system from another supplier. He suggested that Krispy
Kreme’s needs had outgrown what was originally sold.