BMC has updated its configuration management database
technology to help customers more easily collect data from back-end
systems, and enable them to run their systems more
efficiently.
The BMC Atrium CMDB 2.0 software works with other BMC
applications to collect and store configuration data from various
systems, including web and application servers, routers, switches
and end-user desktop machines.
It puts the data in a configuration management database (CMDB),
which is a data repository of IT assets, their dependencies and
their inter-relationships with other assets.
The Information Technology Infrastructure Library (ITIL)
standard dictates that companies that know what their IT assets
are, and how they relate to each other, are able to quickly
pinpoint service disruptions.
Using data collected in Atrium CMDB 2.0, companies can track the
performance of applications and see which system is responsible for
any service disruption or poor performance.
