Analyst firm
Ovum predicts the shared services market will grow 29% a year from
2005 and by 2010 will account for £6.6bn of public sector
spend.
This growth, and the fact that the spending leaves for dust major
initiatives such as Building schools for the Future and e-borders,
marks a huge opportunity for services firms and government to work
together.
“Shared services is in its infancy, so there is a significant
opportunity for both government and suppliers to work together
collaboratively from the outset,” says Ovum analyst John
O’Brien.
“This opportunity can only be realised if government maintains its
commitment to the shared services vision, if public sector
organisations are receptive to shared services and innovative in
their implementation, and if successful models for shared service
delivery are developed and sustained.”.