As a response to increased demand for more productivity enhancing
applications that can be integrated with converged voice and data
networks, 3Com has announced new participants in the 3Com NBX
Solution Providers Programme.
The programme is designed to expand the array of software and
services for its NBX family of IP-based business telephone systems.
Today's new third-party applications include speech recognition,
customer relationship management, call recording and contact
centres.
Ed Wadbrook, director voice solutions, 3Com Business Networks
Company, said: "The 3Com Solution Providers Programme is advancing
the market for converged voice and data networks by establishing
interoperability between third-party applications and its NBX
platform. The established interoperability will help customers
achieve greater business efficiency, lower the total cost of
ownership and improve competitive positions."
The 3Com NBX Solution Providers Programme gives customers a broader
selection of applications that are ensured to work together
out-of-the-box.
For NBX-authorised resellers, this programme provides access to
applications that will help them meet the business communications
requirements of their customers.
To join, application vendors agree to demonstrate full integration
with the NBX platform. Vendors that have proven complete
integration are designated as a 3Com NBX Solution Provider and the
related applications are promoted through joint marketing efforts
to 3Com NBX authorised resellers.