Health and beauty retailer Superdrug has outsourced the IT support
for its 700 UK stores to IT services company Computeraid Services,
in a bid to cut costs and help it concentrate on core business
activities.
As part of the three-year multi-million pound deal, Computeraid
will provide maintenance support services and end-user support to
Superdrug's nationwide network of stores, including the provision
of a permanent onsite engineer based at the company's headquarters
in Croydon, south London.
"We need to be certain that we have the support structure in place
to service our IT requirements swiftly and expertly with minimum
disruption to daily business," said Andrew Busby, IT service
manager at Superdrug.
"Outsourcing our IT requirements will enable us to develop our
business by concentrating on our core activities and our
customers," he added.
Daniel Thomas
daniel.thomas@rbi.co.uk