Mike SimonsCap Gemini, the IT services and business consultancy, is
shedding 600 staff as part of a "100-day plan" to boost growth and
reduce costs.
Targets for redundancy include operating and management staff in
Cap Gemini's datacentres and ERP consultants specialising in Baan
and SSA systems.
In a letter to all staff, Maurice Abell, Cap Gemini's new UK
chief executive officer, described business performance in the UK
as "unacceptable". He said, "Our business has still not recovered
from the depressed market that affected our industry from the
middle of last year."
Staff were warned, "Generating a respectable profit will make
for a difficult and challenging journey. But the rewards . . . will
be real."
Abell told Computer Weekly that the company was sharpening its
focus on e-business and that 250 staff faced compulsory redundancy,
110 were leaving on agreed terms and about 240 jobs would be lost
through "normal attrition".
He added, "The UK market over the past four or five months has
changed significantly, with clients demanding faster, shorter
projects and a lot more competition."
Abell said the 100-day plan was not linked to Cap Gemini's
acquisition of the consulting practice of management consultancy
firm Ernst & Young, and that the financial returns were "on
target".
Jon Collins, senior analyst at Bloor Research, said, "Cap Gemini
is not one of the 'big five' outsourcers, so it can't set the
agenda, but it is following it with these moves."
He believed that Cap Gemini's reshaping of its ERP portfolio
"said more about SSA and Baan than about Cap Gemini".
Cap Gemini has not notified its general customer base about the
job losses. Only clients working with a Cap Gemini employee who is
being made redundant have been informed.
Abell rejected suggestions that Cap Gemini customers would
suffer as a result of the job cuts. "They will get a better
service," he said.
One major Cap Gemini client told Computer Weekly that he was
surprised at the job losses, but was confident that the service
level agreements he had negotiated will prove effective. "I'll be
watching them closely," he said.