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Swedish outdoor powertool maker outsources to HCL

Husqvarna has expanded an existing IT outsourcing agreement with Indian IT services firm

Swedish power tool maker Husqvarna has outsourced its IT infrastructure and applications to Indian IT giant HCL Technologies in a five-year deal.

The firm, which manufactures forest and garden machinery such as tractors, mowers and chainsaws, has passed datacentre services, network services, security services, applications operations and support services to HCL.

The two companies already had a relationship, going back three years, and the new agreement will expand on this. “We are pleased to broaden our relationship with HCL as we undertake the next phase of business transformation,” said Husqvarna CIO Martin Althen.

Pankaj Tagra, head of Nordics at HCL, described Husqvarna as a “marquee customer” for the supplier.

HCL will transform Husqvarna’s infrastructure and applications services and use its global delivery model to consolidate services such as datacentres and create a flexible environment ready to adopt future technologies.

Indian suppliers such as HCL have grown quickly in countries including the UK and US by delivering low-cost services from India. Today such suppliers are advocates of global delivery networks to take advantage of different regions, and the Nordic region is a key customer region for HCL.

In March 2015, the supplier opened a 100-seat hub in Norwegian capital Oslo to provide IT infrastructure and application services to its customers in the Nordics.

Read more about Nordic IT outsourcing to India

In Sweden, Volvo Group recently signed a letter of intent with HCL Technologies to sell its external IT business, Volvo IT. About 2,600 Volvo Group staff – mostly located in Sweden – will be affected and offered employment by the Indian IT services company.

The supplier began operations in Europe in 1999 and has a presence in 18 countries in the continent, including the UK, Finland, Sweden, Germany, Netherlands and Poland. It employs more than 4,500 people in Europe, serving hundreds of customers.

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