Capita approved as supplier of NHS IT services

Capita is one of just a few private sector service providers to make it into the latest NHS supplier framework

Capita is one of just a few private sector service providers to make it into the latest NHS supplier framework, which will be worth between £3bn and £5bn by April 2016. The services firm will be a potential supplier of IT services to GPs.

Capita has been awarded a place on two lots, with Lot 1 related to back-office finance and HR services as well as GP IT services. The framework includes three private sector suppliers and nine NHS Commissioning Support Units (CSUs).

The Commissioning Support Lead Provider Framework, as it is known, was developed with local clinical commissioners who asked for a simpler and less costly process for choosing the support they need, said the NHS.

Bob Ricketts, director of commissioning support services at the NHS, said the framework will help the NHS deliver its Five Year Forward View plan by making procurement easier. A previous focus on the now defunct NHS National Programme for IT to centralise IT and the continued investment in IT at a local level has meant the NHS has not benefited from IT interoperability, the report said.

“Local commissioners have been asking for a faster, simplified approach to choosing and changing their commissioning support provider,” said Rickets. “The framework will cut a typical procurement process to only three months and, with the free procurement and legal support we are offering to CCGs and other commissioners, we hope to make the burden of re-procuring their commissioning support requirements as small as possible,” he said.

Neil Griffiths, market director for health at Capita, said the supplier’s use of data-driven IT was fundamental to its proposal to the NHS. 

“Our expertise in this area will allow commissioning services to capitalise on the vast amount of data and information that they already have access to. Working with our partners, we will use our insight to help commissioners and service providers make better-informed decisions,” he said.

Capita said it has partnered specialist SMEs and charities, as well as a number of academic and international partners, as part of its offering. The framework will also be available to other public sector organisations, including local authorities.

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