HSCIC and MOJ first to procure on government managed email framework

The Health & Social Care Information Commission and the Ministry of Justice to procure managed email using a new government framework

The Health & Social Care Information Commission (HSCIC) and the Ministry of Justice (MOJ) will be the first government bodies to procure a managed email service using a new government framework.

The framework, which went live at the end of August, allows public sector bodies to purchase email services through a single managed email agreement.

The managed email framework contract – worth up to £350m – was purchased by the government via the Crown Commercial Service (CCS) this year.  

Accenture, BT, Computer Sciences Corporation (CSC), General Dynamics Information Technology and Vodafone are on the framework as part of a two-year agreement. They will be able to offer their services, helping to increase competition and price comparison for public bodies.

The HSCIC and MOJ will be the first public bodies to procure a managed email service via the framework, to replace their Microsoft Exchange systems – NHSmail and Criminal Justice Secure eMail (CJSM) systems respectively.

According to the CCS, the need for new services by HSCIC and MOJ was a key driver in setting up the single managed email service, to provide a compliant route to market and so public sector organisations could procure managed email services in a shared service environment.

The framework consists of three lots, which depend on how many mailboxes are required, and will need to be delivered at a minimum of Impact Level 2 (IL2) security.

Users will have to ensure their email services require at least one of the following components: Secure eMail, Secure eMail Gateway, Mobile Device Management; White Pages and Directory Service, Business Partner Secure eMail and eMail Router. Purchasers can then select supplementary components, but these cannot be procured in isolation.

The NHS announced in February that it was to obtain a new NHSmail2 service through the new framework. The current contract with Cable and Wireless, which saw the implementation of Microsoft Exchange 2007, was due to expire in July 2013 and the NHS will be spending £168m to move to a new service. 

While the purchase of the technology behind NHSmail2 will come from this figure, the NHS said it will be below the £100m contract threshold set by Cabinet Office.

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