Almost 70% of senior IT decision makers at financial institutions said code written in-house is more likely to contain bugs than those created by third parties, according to a study from Quest Software.
The survey also revealed that code written by outsourcersing suppliers was seen as more likely to contain bugs by 29% of respondents and the remaining 4% said original packaged software was more likely to.
Databases and CRM applications are seen as requiring the most code by 62% of respondents which makes them the most vulnerable to bugs. The recent increase in the use of instant messaging tools in the financial industry led to 13% of IT managers to view this application as the most code intensive.
"The results reflect wider issues with how to control the quality of in-house code and whether this is one of the functions that financial organisations should look to outsource," comments Graeme Nash, UK compliance programme manager at Quest Software. "However, we are increasingly seeing the adoption of easy-to-use application development tools that help improve the customisation of packaged software without running the risks of introducing software bugs."