Brit City workers shun e-mail monitoring

Workers in the financial hub of New York are more likely to be compliance-savvy than their London counterparts, but they’re also far happier to dodge the rules.

Workers in the financial hub of New York are more likely to be compliance-savvy than their London counterparts, but they’re also far happier to dodge the rules.

A survey by Orchestria of 300 employees in Wall Street and the City, reveals subtle differences in attitudes to compliance.

British workers value their privacy more. Only 38% of workers support their firm’s right to monitor e-mails, compared to 60% of New Yorkers. But only 42% of City workers say they’d use webmail to dodge e-mail monitoring compared with 60% of US employees.

Regulating e-mail is not just a problem for the finance sector, warns Zeus Kerravala, senior vice-president of enterprise research at Yankee Group.

“We are seeing a shift in the market as companies outside the heavily regulated sectors realise the problems presented by the accessibility of communication tools such as e-mail, and the possibilities this presents in terms of inappropriate employee behaviour, loss of intellectual property and damage to corporate reputation,” he says.

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