“Organisations taking on SIP can establish any type of communication,” says Mike Valiant, global product manager for voice solutions at 3Com.
“It’s an international standard and therefore very well accepted. There are some older standards but these are now in decline. Most vendors are adopting SIP.”
But Frost & Sullivan warns that application interoperability is a sticking point to growth. Ensuring that SIP-based systems are compatible with legacy systems will also be essential if large companies are to invest in the technology.
VoIP security is also a major factor affecting market growth, says the report. The analyst calls for better training and greater awareness to ensure SIP’s success, while service providers should simplify pricing strategies.