Peter LaSalle, director of product marketing management for PeopleSoft's human capital management family, urged IT directors to, "Move out of your role and talk to operational managers in your company to see what their pains are."
He said when an end-user calls the IT support department, the helpdesk finds all the information it requires about a PC asset.
LaSalle said such asset tracking is non-existent in human resources. "The chief information officer has an opportunity to contribute strategically to the business by talking to someone in operations about how they can track human assets," he said.
LaSalle said PeopleSoft's human capital management strategy is based on treating staff as assets rather than resources.
According to analyst Forrester Research, there is a direct link between effective people management practices and increased shareholder value.
In a recent paper, Forrester analyst Craig Symons said, "By using a human capital management suite, users can improve the links between corporate strategy and individual goals and proactively conduct workforce planning."