PeopleSoft unveils financial and education apps

PeopleSoft has announced three applications targeting specific industry verticals.

PeopleSoft has announced three applications targeting specific industry verticals.
Two of the products, enterprise revenue management and enterprise wealth management, are designed primarily for the financial services sector, while the third application is enterprise CRM for higher education.

Enterprise revenue management also includes a module for government agencies responsible for revenue-gathering.

Enterprise revenue management is a billing and revenue management suite of products designed for insurers, banking institutions and government agencies. It integrates customer information from across the organisation with rating, billing and collection data, aiming to help reduce bad debts and simplify billing and invoicing.
The suite was developed with SPL WorldGroup, a CRM specialist in the billing arena. Latest applications within it include premium billing for insurance, fee calculations and billing for banking and revenue management for government.
Enterprise wealth management aims to help improve the way financial organisations look after and keep relatively wealthy clients, the "mass affluents" with between $100,000 and $1m to invest.
There are four modules to the product: client manager, sales, portfolio management and strategic account planning.

Client manager, which will be the first of the modules to be made available, lets bankers and financial advisors automate some aspects of dealing with clients, and work better with the customer by providing access to all the data they need.
The third product, enterprise CRM for higher education, is designed to help colleges and universities recruit, register and keep students, and to keep tabs on fund-raising activities.

PeopleSoft worked with Ciber, a systems integrator with experience in private and public sector organisations on the product.
The higher education suite includes marketing, telemarketing and online marketing modules and will work with PeopleSoft's student administration software.
PeopleSoft has tried to strike a balance between developing products for industry verticals and horizontal applications that work across the board, said spokesman Rob Cools.
"For some industries we do have vertical products, but in others, such as the government market, we have rolled that back into our general product because we realised that commercial companies wanted many of the same features," he said.

Financial services and education, however, tend to have more specific needs, and many of the applications they use are not useful in other industries he added.
The higher education product will be available in the third quarter in North America, Europe, Asia Pacific and Latin America.

Enterprise revenue management is available immediately for private and public utilities, and will be more generally available in the second quarter, together with enterprise wealth management. Translated versions of the products are likely to take two to three months longer to appear.

Gillian Law writes for IDG News Service

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