Spotlight on business value metrics

The demands of demonstrating quantifiable business value from IT have placed the spotlight increasingly on metrics – what and how much to measure, and how to use those measurements most effectively.

The demands of demonstrating quantifiable business value from IT have placed the spotlight increasingly on metrics – what and how much to measure, and how to use those measurements most effectively.

IT directors have an opportunity to debate these issues at this year’s CIO Symposium on software best practices, to be held at London’s ­Savoy Hotel on 27 September.

The theme of the event will be “leveraging metrics for superior IT management” and it will use case studies to draw attention to best practice in software measurement, which in some cases resulted in five-fold productivity improvements.

Speakers include Nigel Arkwright, IT director of Parcelforce Worldwide, who will be speaking on managing with metrics in an IT outsourcing environment.

Other speakers include Grahame Wright, former CTO of HBOS and former CIO of Unilever North America, and Tony Salvaggio, founder of the US-based IT Metrics and Productivity Institute.

Attendees will also get an overview of the latest academic thinking on software metrics, with presentations by Norman Fenton, professor of computing at London University’s Queen Mary College, and Barbara Kitchenham, professor of quantitative software engineering at Keele University.

The conference, run by CAI Europe, is aimed at senior IT management, with a discussion on managing and measuring software process improvement.

 

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This was last published in September 2006

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