Protect yourself from meltdown

Invading computer viruses can enslave your PC, destroy your data and ruin your business. Protect yourself from meltdown says...

Invading computer viruses can enslave your PC, destroy your data and ruin your business. Protect yourself from meltdown says Bernhard Warner.

In July 1998, as the first batch of dotcom chief executive offiers were thumbing through Porsche brochures, a canny programmer was putting the finishing touches to an historic computer program.

The program would never be sold, and never make the inventor a penny. But it would rattle the nerves of the IT security industry. The program was called "Back Orifice 2000" a not-so-witty swipe at the mighty Microsoft. The joke ended there.

Back Orifice 2000 was released onto the internet via e-mail. Once unwittingly opened by a computer user, the file downloaded itself onto a computer hard drive and took partial control of the machine. It could duplicate Microsoft PowerPoint presentations. It could activate a computer's internal microphone to record nearby voice conversations. It could even eject the CD-Rom tray at will.

Back Orifice 2000 is considered by many security industry officials to be the very first piece of "spyware". It's crude by today's standards, but its implications are deadly serious.

Back Orifice proved that a piece of code could be used to take over another person's PC. Spread via computer viruses, spyware would later be refined to carry so-called "back doors" and "Trojans" - programs capable of installing themselves on a remote computer for the purpose of doing the creator's bidding.

Today, they can track keystrokes to lift passwords, credit card numbers, online banking details and other sensitive information. They can snoop through a PC or corporate computer network looking for select files. And, experts say, more potent variants are released regularly into the wilds of the computing world.

"It looks to be getting worse. This year, we've seen more virus outbreaks in the first quarter than in all of 2003," says Jack Clark, a technology consultant for computer security firm McAfee Security.

Computer viruses are nearly as old as personal computers. But early relics like the "Morris Worm" and the "Pakistani Brain", both from the 1980s, were a sort of electronic graffiti, designed more to get the programmer noticed than to cause harm.

They began to take on a malicious feel years later when programmers designed them to exploit a computer system and delete files. Spyware represents another step forward: these programs are designed to take over a computer and convert it into a proxy for sending out spam or hosting pornographic websites.

Recent virus outbreaks such as SoBig, MyDoom and Bagle all worked in this way. Junk emailers now routinely route their get-rich-quick schemes through slave computers to stay one step ahead of filters and blacklists that block spam. Gallingly, the computer that's swamping your e-mail inbox with junk may be your own.

According to a report by research firm Aberdeen Group, there are nearly 7000 spyware programs in existence, running on millions of corporate and personal computers around the world. Chances are there is one on your computer now. US software firm Websense reveals that one-third of European companies detected spyware on their networks last year.

Because of the malicious nature of spyware, viruses and worms, police suspect they are the handiwork of organised crime. Not surprisingly, cybercrime has grown in parallel with the rise of online commerce.

Cybercrime cost British companies hundreds of millions, and perhaps billions, of pounds in lost business last year. The next wave of internet attacks is likely to be more severe, the UK's National Hi-Tech Crime Unit (NHTCU) warned earlier this year.

In an NHTCU survey of 201 of Britain's largest companies, 83% said they had experienced some form of cybercrime in 2003. The attacks cost more than £195m in business downtime and lost productivity.

But smaller businesses are probably at a bigger risk. Many don't use anti-virus and firewall software and lack the technical kow-how to keep their systems virus-free. In the UK, it's estimated that 41% of smaller companies suffered at least one attack.

The economic toll can be crippling to the firms, which have historically under-invested in even basic network security measures. Each virus attack cost the companies £2,500 in lost output and clean-up, according to McAfee Security.

The virus onslaught is only getting worse. MessageLabs, a UK-based e-mail security firm, said it stopped 92.6 million viruses out of more than one billion e-mails, equating to an e-mail infection rate of 9.1 %. More ominously, spam represented 76% of global e-mails in May, a record high.

For smaller companies, the biggest threat is malicious programs that can turn ordinary business PCs into spam machines. If a business network is hit, a company's computing capacity can be severely sapped as countless spam e-mails are sent from its servers, with an obvious knock-on effect on both productivity and profitability.

"Overall, the sector is suffering from a lack of awareness. Most companies are unaware viruses can spy on networks and change dial-in codes," said McAfee's Clark.

For security firms, internet service providers and Microsoft, the past two years have been brutal. The virus-writing underground has managed to foil many of the spam and virus filters on the market. But a new tactic is afoot: securing the network at its source. Cisco Systems in June announced it would team with security firm Trend Micro to fortify computer routers - the internet's traffic cops - with anti-virus software.

New Cisco routers will be programmed to stop worms and viruses in their tracks before they can spread. But that's just part of the solution.

"Individual computer users are still responsible for their own security, but this should help," said Raimund Genes, president of European operations for Trend Micro.

Protect your business

In 2003 more than one in five small businesses across Europe shut down for several hours to recover from a virus attack - and that downtime is costing an estimated £14.6bn every year.

Yet many smaller British businesses have no security in place to guard against malicious attacks. Others don't update their anti-virus software regularly, leaving them exposed to new and evolved strains. BT's Internet Security Pack offers leading anti-virus and firewall software for total internet safety.

Benefits include:

  • Free automatic updates - automatic software updates and installs ensure you're always ready to tackle the latest threats, at no extra cost
  • Real-time alerts - audio and visual alerts let you know when an attack is occurring, its severity and the action being taken to keep your business safe
  • Value for money - there is no up-front fee and the service costs just £4.99 per month per PC ††
  • Cost savings - with the most up-to-date antivirus software and firewalls, you can defend against attacks, avoid downtime and ultimately save money
  • Flexibility - you can alter the level of security, depending on the clearance of the user connecting to the office network
  • Scalability - as your business grows, you can purchase additional user licences
  • Increased productivity - as it's low maintenance, Internet Security Pack saves time and frees staff up to focus on other projects
  • 24x7 support - a 24x7 expert helpdesk ensures assistance is always at hand

*Applies to commitments within 5Gbytes-249Gbytes range.
**Applies to commitments within 5Gbytes-249Gbytes range. 12-month minimum term applies. Annual payment plan applies.
† McAfee Security survey.
†† Subject to 12-month minimum term.
Not Mac compatible. Terms and conditions apply.

Jargon Buster

Backdoor: a hole in the security of a computer system, often left in place by designers or engineers.
Spyware: programming hidden on a computer. Advertisers or hackers can gather information about the user without their knowledge.
Trojan Horses: innocent-seeming programs that carry a payload - a worm or virus - designed to destroy a computer's functionality.
Viruses: programs loaded onto a PC without the user's knowledge, causing local malfunctions. They can often replicate and spread to other PCs.
Worms: malicious programs that replicate like viruses but spawn in networks, and are usually designed to slow it down or crash it.

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