Glasgow City Council and neighbouring East Dunbartonshire Council have sold a specialised procurement system for social care equipment they developed to 14 other councils.
The software supporting the Greater Glasgow Independent Living Equipment Service (Ggiles) has been taken up by the other local authorities after both Glasgow and East Dunbartonshire demonstrated substantial efficiency gains from deploying the system.
The application, which was implemented as part of the Access Glasgow business transformation project, enables 1,200 district nurses, occupational therapists and other care staff from council social services departments and Greater Glasgow NHS to order equipment over the internet.
The system has sped up the delivery of equipment that allows the elderly or disabled to continue living at home. It has also allowed better tracking of stock and product reuse, which has cut costs.
A single distribution centre has been set up in Glasgow to replace the 14 different sites that had been used to distribute equipment.
More than half of the 20 most frequently used items are now reused, resulting in a £1.75m saving.
Automatic management report generation has also enabled greater transparency. Before the system was introduced, the budget processes were manual.
The system was procured by the Ggiles project team which chose consultancy MSoft eSolutions to develop the application.
Users are presented with an online profile of stock items listing the product specification, photographs of the equipment, instructions and real-time inventory levels.
Wireless barcode scanners are used in the new distribution centre to keep track of stock.