IBM to recall 56,000 US monitors

IBM will voluntarily recall about 56,000 monitors that have the potential to catch fire due to a faulty component on the...

IBM will voluntarily recall about 56,000 monitors that have the potential to catch fire owing to a faulty component on the monitor's circuit board, the company announced in conjunction with the US Consumer Safety Product Commission.

The 15in IBM G51 CRT (cathode-ray tube) monitor and the 15in G51t touch-screen CRT monitors assembled in between June 1997 and September 1997 are affected by the recall. A total of 117,000 monitors that might have included the component were sold worldwide, IBM said.

Users can check the rear information labels of their G51 monitors for the model numbers 6541-02N, 6541-02E, or 6541-02S and those dates of manufacture to determine if they should stop using the monitor.

The model numbers of recalled G51t monitors are 6541-Q0N, 6541-Q0E, or 6541-Q0S, but IBM urged all users of G51t monitors to contact IBM.

A component on the monitor's circuit board can overheat under certain conditions and produce smoke, creating a potential fire hazard, IBM said. The company has received five reports worldwide of problems involving smoke or fire with the monitors, but no injuries have been reported.

IBM sold the G51 monitor between 1997 and 1998, it said. All G51t monitors and some G51 models were sold through commercial accounts.

Users affected by the recall should call IBM at +1-866-644-3155 to arrange for IBM to send them a prepaid shipping box to return the monitor to IBM, who will determine if a free repair is required, and ship the monitor back to the user. More information can be found at http://www.ibm.com/pc/g51recall

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