Gartner Symposium: IT must build for business growth

After years of cutbacks, business is now looking to IT to deliver the infrastructure for growth. This is the message from this year's Gartner Symposium.

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Enhancing digital customer engagement with CRM

Learn about customer relationship management has evolved towards engaging with customers through every channel, with digital at the forefront.

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Prepare to spend to take full advantage of rising demand for complex technology

IT directors should plan to spend their entire budget this year as business confidence rises

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Gartner predicts industry-wide challenge in exploiting RFID uses

It's time to capitalise on emerging wireless technologies, particularly RFID

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IT directors must reclaim datacentres

Consolidation of IT infrastructure must become a major focus

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Determine which in-house skills can go out before taking the plunge

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