Capgemini/Hewitt deal continues HR BPO consolidation

In another sign of industry consolidation, Hewitt Associates will manage Capgemini’s North American human resources (HR)...

In another sign of industry consolidation, Hewitt Associates will manage Capgemini’s North American human resources (HR) functions. The deal will likely bring both new business process outsourcing (BPO) opportunities.

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I can see job opportunities as well. This means that sectors from BPO like acd automatic call and other inbound agents will have more room to grow.

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