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Luton council outsources IT

Karl Flinders

Luton Borough Council has outsourced its core IT through an agreement with another public sector organisation in the city.

Through the Luton Learning and Community Partnership (LLCP) the council will receive IT services for 10 years. Civica, which is one of the Luton Learning and Community Partnership's (LLCP) service providers, will be paid £34m during the contract, which is part of a plan to save £12.6m.

Through the agreement, known as Project Genesis, LLCP will supply all the council’s core IT. The agreement will include cost-cutting and innovation to improve access and use of council services for citizens.

This is the first part of plans for Luton Borough Council and Civica to create a centre of excellence in ICT service delivery.

About 60 council employees will join Civica via TUPE transfer.

Robin Harris, deputy leader of Luton Borough Council, said the programme will enable the council to improve front line services without additional cost. “The transfer of Luton’s ICT service to the partnership provides a strong basis for creating IT-based savings and at the same time seeking improved service delivery to meet local residents’ current and future needs.”

“We’re particularly excited that the partnership’s service centre model will concentrate work in the town to help support the local economy and jobs.”


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