Mobile computing users are demanding, and actually, expect widely available Wi-Fi services and even express a keen willingness to pay for them according to the findings of a survey by Devicescape.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
The Wi-Fi provider’s survey of 2,700 mobile computing users showed that 91% expect Wi-Fi whilst they are working away from the office and a high number, 84%, want to rely upon citywide Wi-Fi coverage.
As a clear indication of how valuable Wi-Fi is, nearly three-fifths (56%) of Wi-Fi users express a readiness to pay for such services. An overwhelming majority of users (81%) prefer using Wi-Fi over 3G for browsing Web sites, downloading data, Google searches and sending e-mail.
However a number of challenges exist for Wi-Fi services, most notably a reported difficulty in achieving and maintaining connection to a Wi-Fi network. ‘Complicated login screens’ was cited as the most common frustration consumers had when attempting to connect to a Wi-Fi hotspot.
Nine-tenths of users want their service provider to allow them to roam between 3G and Wi-Fi networks seamlessly and 82% of respondents want service providers to offer an overall 3G/Wi-Fi data package