Despatch firms offered wireless managed solutions

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Despatch firms offered wireless managed solutions

Antony Savvas

BT and NetDespatch have launched a new mobile application designed to help distribution and logistics companies operate more efficiently.

BT-NetDespatch Mobility is a “cost-effective” managed solution that enables companies and remote workers to benefit from real-time mobile computing. 

The product is the first result of a collaboration between BT and on-demand web-based software company NetDespatch, which specialises in the transport sector.

BT-NetDespatch Mobility has been designed for use by delivery drivers, couriers and other mobile workers.

It provides wireless data communication link between remote workers and those in the office, offering live access to the full range of NetDespatch hosted applications.

For example, users will be able to capture signatures and provide real-time proof of delivery (POD) over browser-equipped GPRS handheld computers.  

A recent survey of 100 large field force companies, commissioned by wireless solutions provider Momote, revealed that half offered no connectivity between field workers and the back office.
 
“Mobile computing has long been seen as the answer to cutting costs, boosting productivity and improving customer service levels, but there have been significant issues which delay implementation,” said Becky Clark, CEO at NetDespatch.

“These include investment and running costs and robust data communications. With the launch of BT-NetDespatch Mobility, these hurdles are overcome by providing immediate benefits via a fully managed solution.”

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