Pitney Bowes tackles data quality issue

Office equipment manufacturer Pitney Bowes is preparing to give managers across the company access to SAP HR data using software from workforce specialist Human Concepts.

Office equipment manufacturer Pitney Bowes is preparing to give managers across the company access to SAP HR data using software from workforce specialist Human Concepts.

The software will be used to improve the quality of information in the SAP database, which provides all staff-related information for its enterprise systems, including Active Directory, Payroll, the Remedy Helpdesk and its recruitment software.

Kerr McPhee, European manager for organisational management at Pitney Bowes, said SAP HR data can very easily become out of synch with the business. “It is crucial that we make it accurate,” he said.

HR users run the Orgplus tool from HumanConcepts to access an organisational chart for their part of the business. They then work with the business managers to make sure the information is correct.

He said, “By the third quarter we are going to roll out Orgplus to all the business managers. Each manager will be given a security profile allowing them to see reports on their staff. Everyone who [has a manager profile] on SAP will be able to make business decisions based on staffing information,” he said.

Pitney Bowes will load 38,000 staff records a day from SAP HR into the Orgplus system, which provides browser-based and Windows-based access to HR information. Reports are produced using Excel.

The application will be rolled out when the SAP HR data has been cleaned.

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