Speech technologies will be integrated into future versions of Microsoft Exchange Server as the company makes a...
push into unified messaging.
The company’s speech technology products are currently aimed at the call center and interactive voice response markets. But integrating speech technology into Exchange Server will produce a combined voice and e-mail messaging system for businesses.
“We’re very excited about this partnership with Exchange and believe that offering speech-enabled unified messaging capabilities to the millions of Exchange users will go a long way to help achieve the goal of driving speech mainstream,” said Rich Bray, general manager of the Speech Server group at Microsoft.
The announcement came at the annual SpeechTEK Exposition and Educational Conference in New York, where the software giant also announced that more than 60 companies – working in finance, retail, healthcare and government – had chosen its Speech Server platform for their interactive voice response systems.