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Opsware expands software integration role

Managed service provider Opsware, formerly Loudcoloud, is accelerating its transition from MSP to software vendor by expanding...

Managed service provider Opsware, formerly Loudcoloud, is accelerating its transition from MSP to software vendor by expanding its automation software's integration capabilities.

Opsware automation software is now compatible with availability and monitoring solutions from IBM/Tivoli, HP OpenView, CA Unicenter, BMC Patrol, Concord Communications, and Micromuse.

Sources familiar with Opsware say the company is expected to soon expand its product line to focus on specific IT resource needs such as server provisioning, and new technologies such as blade servers.

In addition, the company is set to announce integration with ticketing systems Remedy and Peregrine next month.

IT cost-cutting mandates are forcing customers and software vendors to take a hard look at squeezing greater efficiency and control out of mission-critical hardware and software investments. In an IT climate desperate for configuration and migration expertise, Opsware, thanks to its IT automation experience, has an advantage over large-scale system management companies to overcome multiple infrastructure and application issues, said Bill Gassman, a senior analyst at Gartner.

"Those [large] guys are a lumberyard. That's part of the problem with putting CA, Tivoli, or BMC [software] in. The parts are there, but you have to be the carpenter to put them together, where as Opsware starts off more as a recipe book and 'here's how you do it,' " Gassman said.

Opsware is a company that has come from practicality; first they did it [through managed services], and they built the tools to do it themselves, and that's definitely a good genesis for a product," Gassman said.

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