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JD Edwards to release Linux CRM app

Software and services vendor JD Edwards has announced it will release a Linux-ported version of its customer relationship...

Software and services vendor JD Edwards has announced it will release a Linux-ported version of its customer relationship management (CRM) application by the end of the year.

The company said it would partner with IBM for hardware to offer a Linux version of its CRM for Financial Services application, which is available for Microsoft's Windows and Sun Microsystems's Solaris operating systems.

The deal marks the first Linux application from JD Edwards, which has seen a growing adoption of the open source operating system among Wall Street brokerages and large banks, said Lenley Hensarling, vice-president of product management.

After assessing the emerging market, the deal with IBM made sense because "we felt there was some real demand there to exploit", Hensarling said.

Under its partnership with IBM, the new software will run on IBM's xSeries, Intel-based server hardware, which will be scalable depending on customer requirements. The CRM application is Java-based, will run atop IBM's WebSphere software and will include IBM's DB2 database.

The application will support Linux distributions from Red Hat and SuSE Linux. Pricing has not yet been established.

Scott Handy, director of Linux software solutions at IBM, said the deal extends a long partnership between the companies. Under this agreement, they will target the package to mid-market financial institutions with 1,000 to 5,000 employees, he said.

The CRM application will allow user companies to integrate a range of customer information, including investment accounts, insurance accounts, wealth-management strategies and more into a single view of the customer, Handy said.

User companies will get support for everything from the hardware, software and Linux operating system from JD Edwards and from IBM's Global Services unit, he said.

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