With the Web as its only sales channel, the company hopes that the cost savings, partly as a result of the new arrangement, will allow it to break even on its £32m annual sales. The three-year deal, which follows a re-launch of the company's Web site, will see Attenda managing the hardware and Web site applications, and proactively monitoring and testing the site.
Easycar chief technology officer, Chris Branagan, said, "Attenda's ability to take 100% ownership of the site allows us to get on with running the business. We decided to put the running of the site out to tender to reduce costs, improve availability and performance and make scaling the business easier."
Service level agreements provide for guarantees of 99.5% availability. Attenda will use Sitescope software, which mimics transactions, alerting the service provider when response times fall outside predetermined limits.
Easycar and Attenda plan to incorporate Microsoft .net software in the Web site later this year.