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HP: The product changes and how to handle them

Cliff Saran
The completion of HP's merger with Compaq will lead to a number of products in both companies being phased out over the next five years.

At the highest level, HP wants Compaq high-end Unix users to move on to HPUX. On the Windows platform, the Compaq PC desktop, notebook and server hardware will remain. The handheld choice is iPaq, which wins over HP's own Jornada device.

Bloor Research analyst Graham Fisher said users need to assess whether these changes will end up costing them more money. "Ask your account managers at Compaq and HP about the company's strategy for new products." Where product families are being dropped he urged users to check and get guarantees from HP that there would be equivalent products available. He also advised: "Check the level of support you will be offered."

Fisher said that one issue users need to resolve in the long term is their relationship with HP. "Look at how the structure of your account team at HP will be mapped out. Will you have your same contact and account manager?"

The following changes have been announced:

Windows servers - Compaq Proliant 32-bit server family to replace HP NetServer

Unix operating systems -
Compaq Tru64 will be dropped in favour of HPUX

Desktop computing - HP's professional desktop (Vectra) and notebook (Omnibook) product families will be phased out.

Mobile computing - Compaq iPaq remains; HP Jornado will go
.

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