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According to Colleen Niven, vice-president of AMR Research, think-tanks at the CIO Forum revealed that, despite the slump in the economy, IT departments have not laid many people off. They are not able to replace staff if any leave, regardless of their skills. "This is the biggest problem CIOs currently face," she said.
As a result, CIOs are having to retrain existing staff into the roles vacated by leavers.
They are also putting existing technical staff through courses in an effort to improve staff retention.
"A focus on education and certification helps techies' resumés [CVs], keeps them in the organisation, and also helps to maximise the performance of the IT department," said Niven.