The Royal Bank of Scotland is to help businesses get to grips with digital certificate technology by launching an electronic tendering service.
The Bank plans to offer training through Training and Enterprise Councils (TECs) to help support a plan launched this week to provide a secure online system for invitations to tender (ITTs) based on smartcard technology.
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The system, launched in conjunction with e-commerce solutions provider TrustMarque, will use public key infrastructure (PKI) technology from Entrust to authenticate the identity of both purchasers and suppliers in the tendering process.
The Royal Bank of Scotland believes that the system will help suppliers increase the numbers of invitations to tender they receive, and purchasers to expand their supplier base. But it admits that it has to have an education plan in place to help businesses and local government understand how to make use of digital certificate-based services.
Many users have already admitted that they find it hard to grasp how to adopt "trust"-based systems that employ digital certificates.