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ICT business management for SMEs

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This third supplement advises on aligning information and communications technology (ICT) with your business.

 

 

 

Any effective ICT implementation will place an extra burden on your existing network and there will be significant network management issues to address. Be assured that there are a number of technologies to help you in this area.

Effective ICT implementation

Normal business pressures make it hard for small to medium sized enterprises (SMEs) like yours to stand back and investigate how you view and use information and communications technology (ICT). It’s almost certainly harder to find out how your peers and competitors make similar use of ICT.

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SMEs spill the beans on attitudes to ICT
How do companies like yours view and use information and communications technology (ICT)? Joe O'Halloran reveals the findings of recent research carried out by Computer Weekly and BT, the SME Audit.

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Making sense of a systems ‘mish-mash’
What are the management issues related to your telecoms and networks infrastructure? How can you reduce the management burden? What technologies exist to be able to do this? Cath Everett finds out how to stay on top of networking.

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How to make sure the numbers add up
You’ve got the network and telecoms infrastructure on which you're running business-critical applications. So how do you calculate the total cost of ownership to the business? Sally Whittle reports on how you can you quantify the cost of ICT.

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Flexible approach will pay dividends
The government’s flexible working initiative will, in theory, change the way all firms operate. What ramifications will there be from this legislation for companies like yours? Cath Everett examines the regulations in detail and finds how your company can use them to the fullest advantage.

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Beware the hidden dangers that lurk within
The SME Audit findings show that security problems are as much internal as they are external. What are the latest security threats that you should be aware of? What can you do to prevent them affecting your business? David Bicknell reports.

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Training sharpens competitive edge
Who in your company makes decisions on training? Where should training be placed with respect to an overall ICT strategy? How do you go about training your staff cost-effectively? Sally Whittle investigates the training strategies companies like yours can adopt in a bid to get a competitive advantage.

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E-commerce set to bring fresh rewards
Findings from the SME Audit show clearly that transactional websites are very much in the minority. Yet the ability to be able to process payments online gives your business many advantages. Gary Flood looks at how technology can be applied effectively and securely to support online trading.

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On the right side of the law
What are the legal and regulatory issues that could affect the running of your company? What are the ramifications of the Data Protection Act – both in terms of process and technology? How do you best deal with issues such as piracy and spam? And what’s the best way to devise usage policies for internet and email? Joe O'Halloran looks at the issues and the potential pitfalls.

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Taking a peek at technology’s future
Gary Flood looks in his crystal ball to see what ICT is to arrive in the medium term. He examines how it might be relevant to your company, and looks at what you can do to make new technology adoption easier in the future.

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Click here for SME supplement homepage Part Two >>

Click here for SME supplement homepage Part One >>

Click here for Part Three of the SME supplement >>

BT SME Month >>


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This was first published in December 2003

 

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