Users of Microsoft's Sidekick smartphone have sued T-Mobile
over the loss of personal data caused bya server failurein Microsoft's Danger
subsidiary.
Two US class-action lawsuits allege T-Mobile misled customers
into believing that their data was more secure than it was,
according to
reports.
One lawsuit claims T-Mobile's main selling point for the device
was that users would always have access to their data, which would
be stored safely and securely.
Last weekend T-Mobile told Sidekick users that data not
currently on their devices had most likely been lost due to a
server failure at Microsoft subsidiary Danger.
The other lawsuit claims that T-Mobile's advertising did not
disclose that customers' stored data may not be retrieved if there
was a server failure.
T-Mobile has declined to comment on the lawsuits, but said it is
confident that most data will be recovered.
Microsoft said
all data will be restored and only a minority of Sidekick users
are still affected.
A company spokesperson said Microsoft has improved the overall
stability of the service and installed a more resilient back-up
process.