Users of Salesforce.com turned to
TwitterafterSalesforce.com failed yesterday for 30 minutes.
According to reports on Twitter,users were unable to access the
Salesforce.com support
site
trust.salesforce.com, to find out what had happened.
In one posting Judi Sohn, a Salesforce.com user, said, "[It's]
Pretty scary that all of Salesforce.com is down, every site
including public and trust.salesforce.com. Isn't that supposed to
be separate?"
The problem is believed to have been caused by a
failure in a core network device, which prevented the
Salesforce.com system from triggering a graceful fail-over to the
redundant system.
Salesforce.com confirmed the service was down yesterday.