Scottish Waterhas hiredAtos OriginandGraham Technologyto improve
itscustomer service.
Atos Origin will
design an online system for builders and property developers
applying for water and sewerage connections to new properties.
It will use Graham Technology's
business software for interacting with customers and managing
business processes.
Scottish Water hopes the system will reduce its costs.
David Brown, head of IT at Scottish Water, said, "Atos Origin in
partnership with Graham Technology will provide Scottish Water with
the right mix of technical and project management capability."