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Innovating Information in Retail

Wednesday 30 May 2007 02:17
Innovating Information in Retail

Topic: Innovating Information in Retail

Time: 11.00am

Date: Live Friday 22 June 2007

Duration: 60 minutes

Description: UK retail executives face a unique set of challenges and are searching for the insights into their business, marketplace and customers to provide them with a competitive edge.

Retailers must deliver valued innovations to market before the competition does in order to increase sales and market share, whilst at the same time improving productivity and reducing costs.

The importance of finding the right levers to drive innovation is rising. Today’s successful retail organisations have an insight that allows them to improve product, concept and marketing strategies which will in turn enrich the overall retail experience, attracting new customers and retaining existing customers. In addition having greater insight into a supply chain enables retail organisations to make informed business decisions.

This insight can be achieved by deploying the correct IT and processes, including effective data management solutions, in a structured manner.

This webinar will show exactly how to find the appropriate technology solutions and make those profit enhancing decisions. It will:

  • Present the views of a leading UK retail analyst who will explain the fundamentals of using IT to achieve customer insight and a single customer view.
  • Advise on how to avoid gaps between what the business wants and what IT can deliver.
  • Highlight the types of data, document and customer management systems that firms can use in order to achieve customer insight.
  • Reveal how effective information management can drive profitability
  • Discuss a case study from a successful retail organisation that has deployed data management tools to meet critical business challenges in order to get the right products to the right customers at the right time.




 

Format:
5 minute introduction followed by three 10-minute presentations plus a 25/30- minute moderated Q&A session. Interactive polling carried out throughout the event.

Click here to register now >>

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