International legal practice Norton
Rose is moving to a more collaborative
communications environment after going live with a £1.9m
communications system.
The IP-based system supplied by integrator
Affiniti will help Norton Rose boost productivity, increase
customer service and reduce call and business travel costs.
The project is part of an office relocation which saw six Norton
Rose offices move into a riverside London building earlier this
year.
The
unified communications system will support 2,000 support staff
and lawyers to access and share information worldwide.
Online document collaboration will help speed up contract
drafting for clients, as lawyers can work with colleagues around
the world, sharing knowledge more effectively.
The system also delivers total wireless access at the main
London headquarters.
Anthony Salter, program manager at Norton Rose , said, "The
office move was the ideal opportunity for Norton Rose to see what
new technology was available to future proof and improve the
business.
"Having these collaboration and communication tools at our
fingertips is really helping to speed up our work. The unified
communications system integrates a host of features and
capabilities that can help our staff work more effectively and
efficiently without increasing costs."
The unified communications system is based on an MPLS VoIP
network, built on Cisco technology, which extends to Norton Rose's
Uxbridge production datacentre to support operations
management.